Overview
This page explains how Zhejiang Hebang Electric Appliance Co., Ltd., operating under the Tri-house brand, handles information when you browse our website, request a quote, contact our team or submit a subscription request.
Information we collect
You choose the information you provide in our forms. Please avoid including sensitive personal information that is not needed for your request.
- Quote requests: contact name, business email, company, country or region, product category, model or requirements, estimated quantity, project details and optional customization requests.
- Contact requests: name, email address, optional phone number and message.
- Subscription requests: email address.
- Request records also include the language, originating website path, submission time and processing status. Technical controls use short-lived identifiers to prevent duplicate submissions and limit abuse.
How we use information
We use the details you provide to record, review and handle your inquiry, contact request or subscription request. Inquiry and subscription records are kept in separate administrative lists and are available to authorized staff.
Submitting a request does not enable optional map content or change your Cookie settings. Cookie choices and form requests are separate.
Cookies and browser storage
Necessary storage supports form security, confirmation messages and remembering your Cookie choice. A display-mode preference is saved only when you explicitly use the theme switch. You can browse the website and submit inquiries without enabling external content.
Your Cookie choice is stored in this browser for up to 180 days. You can change or withdraw it using Cookie settings on this page. Clearing browser storage, an expired choice or a change to the consent version may cause the prompt to appear again.
| Storage | Purpose | Duration |
|---|---|---|
hebang-cookie-consentLocal storage | Remembers your Cookie choice | Up to 180 days |
hebang_receipt_*Cookie | Confirms a successful form request | 10 minutes |
hebang-request|*Session storage | Prevents duplicate form requests | Until the request succeeds or the browser tab session ends |
wpEmojiSettingsSupportsSession storage | Caches the browser’s support for rendering emoji | Browser tab session |
pll_languageCookie | Remembers the website language | 1 year |
hebang-theme-modeLocal storage | Remembers the display mode you explicitly selected | Until browser storage is cleared |
External content and services
The Contact page can display an embedded Google Maps map. This embedded content is disabled until you allow external content. When enabled, your browser contacts Google directly; Google may receive technical information such as your IP address and browser details and may use its own cookies or storage. See Google’s Privacy Policy.
Withdrawing external-content permission removes the embedded map from this website. It does not delete cookies already stored by Google; you can manage those in your browser or through Google’s controls. Opening the separate Google Maps link takes you to Google’s website.
Fonts are delivered from the website’s configured font source. If Google Fonts is configured as a remote source, the browser contacts that service to retrieve font files. Third-party links and services have their own privacy practices.
Data retention and security
Inquiry and subscription records remain in our website records until an authorized administrator deletes them. Moving a record to the administrative trash does not automatically delete it; permanent deletion is a separate action. Contact us to ask about retention or request deletion of your information.
Access to these records is restricted to authorized administrators. You should also take care not to share sensitive information in an inquiry or leave a shared browser session unattended.
Your choices
You can leave optional form fields blank, keep external content disabled and change your Cookie choice at any time. You can also contact us to request access to, correction of or deletion of the information you have provided. We will review the request and any applicable requirements before taking action.
A subscription request is separate from a product inquiry. Contact us if you want your subscription request removed.
Contact us
For privacy questions or requests, contact Zhejiang Hebang Electric Appliance Co., Ltd. using the email address below. Please describe your request and provide enough information for us to identify the relevant submission without sending unnecessary sensitive information.
We may update this page when our website or information-handling practices change. The date shown on this page reflects the latest revision of its content.